Thanks to movies and mainstream tv (especially additive, entertaining storage unit themed tv shows) we are often asked what it’s like at our self-storage facility. We can understand their curiosity and are always happy to explain how it all works.
To help understand what a day at our facilities is like, it helps to understand what self-storage is and the main benefit of using it. Self-storage (often called mini storage or self-storage) gives customers the ability to rent space (a storage unit or storage container) and maintain control over their belongings while in this stored space. When you rent self-storage:
When we mention “self-storage” to someone who has never used it before, or has used a facility other than ours, they share the same common worry that our facility will appear abandoned, dark, scary, with ‘interesting’ characters lurking about. Rest assured - this is not the case at Storage Solutions and other reputable self-storage facilities.
Storage Solutions is busy with many local residential and business customers coming and going at all hours to drop off, pick up or check on their items (like stored cars). Customers pop in and out of one of our offices to ask questions, purchase a lock or packing supplies and just to say hello.
It’s not unusual for our staff to arrive in the morning and see that several customers have been by their unit throughout the evening or night – there are many people who work shift work or come by after they’ve gotten the kids to bed. Our 24/7 accessible, drive-up outdoor units attract customers who want to access their belongings on a regular basis and at their own convenience, even if that means 2am.
We take a lot of pride in our facilities and our friendly atmosphere, which comes across when you’re on site. Both our Milton and Woodstock facilities are well lit and under full video surveillance, so customers find it safe and comfortable even at night. We have staff on site during business hours to answer questions, give site tours, address issues or concerns, and who walk around greeting customers and checking that units are locked and that the facilities are clean.
Our customers really like that our staff pays attention to the facility and the yard, and that they say hello when walking the premise. While we do monitor the coming and going of anyone on site, Storage Solutions staff are always careful to mind their own business. We know and understand that a customer’s storage unit is their sanctuary.
If you have questions about our storage unit rentals at either our locations, or would like a tour, call or email us.
Your friend in self storage,
Storage Solutions
* Post Updated on Aug 20, 2019
