Site & Facility Assistant – Fergus

Part-Time Position

Posted on 2025-10-06

About Us

Storage Solutions is a family-owned and operated self-storage business that has proudly served our communities since the 1990s. We’re growing across southwestern Ontario and are looking for dependable, hands-on people who value hard work, reliability, and friendly service. Our team supports people during life transitions — moving, downsizing, starting fresh — and we believe in doing that with professionalism, kindness, and care.


About the Role

We’re hiring a part-time Site & Facility Assistant to help oversee our self-storage property in Fergus, ON. This is an independent, active role suited for someone who enjoys being outdoors, working with their hands, and taking pride in keeping a property safe, clean, and running smoothly.

You’ll complete walk-arounds, light repairs, and ensure everything on-site is in good working order — from gates and doors to lighting and yard condition. While most customer transactions are handled through our head office, you may occasionally process move-ins or move-outs directly, such as helping a customer complete a rental, securing a unit, or finalizing a move-out inspection.

You won’t have to hold office hours or sit behind a desk, but you’ll check in with our head office team and record your completed tasks and hours weekly. From time to time, you may be called to the site on short notice to handle an urgent issue, such as resetting the gate or checking on a customer concern. These situations are rare but important.


What We Offer &  Why You'll Love It Here

  • $20+/hour pay (depending on experience).
  • Approximately 10–20 hours per week .
  • Flexible schedule (no fixed office hours).
  • Independent, trusted work with a supportive team behind you.
  • Paid training and clear communication.

What You’ll Do:

Facility Walkthroughs & Site Checks

  • Inspect property regularly to ensure gates, fences, and lighting are in working order.
  • Check that units are locked, clean, and rent-ready.
  • Verify that parked trailers are in designated areas.
  • Report any security or safety concerns promptly.

Maintenance & Light Repairs

  • Sweep out and prepare units after move-outs; take photos for records.
  • Fix minor issues such as stuck doors, loose insulation, or small patch jobs.
  • Tape, tighten, paint, or reattach small items as needed (no major repairs).
  • Troubleshoot gate access or lighting issues and coordinate with head office for larger repairs.

Move-Ins & Move-Outs

  • Assist customers on-site during move-ins or move-outs when needed.
  • Process or confirm move-ins/move-outs using our storage management software (training provided).
  • Secure locks, remove tags, and ensure units are rent-ready afterward.
  • Document condition and upload photos for head office records.

Grounds & Property Upkeep

  • Pick up garbage and debris, sweep drives, and maintain tidy appearance.
  • Check that the snow removal company and landscapers are completing their work.
  • Perform seasonal tasks such as clearing drains, salting entrances, or minor weeding.

Urgent & Emergency Support

  • Respond occasionally to urgent issues such as gate malfunctions, security concerns, or on-site emergencies.
  • Be available to reset systems or attend the property on short notice when needed (with full support from head office).

Reporting & Coordination

  • Log site visits, tasks completed, and hours worked.
  • Update our storage management system for any move-in/move-out activity.
  • Communicate promptly with head office by phone/text/email for issues requiring attention.

What You Bring:

  • Hands-on, reliable, and comfortable working independently.
  • General handiness with light tools and repair work.
  • Positive attitude and practical problem-solving skills.
  • Ability to work outdoors in all weather conditions.
  • Reliable transportation and smartphone access.
  • Basic computer or smartphone literacy (to log visits, take photos, and update records).
  • Able to lift up to 50 lbs when needed.
  • Willingness to occasionally respond to urgent site needs outside regular hours.

To Apply: Please email your resume and a short cover letter (Word or PDF) to info@storagesolutionsontario.com

This is an in-person role. Applicants must be legally entitled to work in Canada.

We thank all applicants for their interest. Only those selected for an interview will be contacted.


RENT NOW


Canadian Self Storage Association logo
Milton Chamber of Commerce logo
Woodstock Chamber of Commerce logo

amer hashem (Milton)
a month ago

Very reliable storage. A good solution to park your car and keeping it protected from all weather conditions. Although a bit remote location.. but the price and the service was worth it.


Riley Rogozynski (Woodstock)
a week ago

I went in to find out some information on storage units for when I move in a couple weeks and was happily surprised by the customer service I received. I had looked at a few other storage facilities in Woodstock but their customer service was terrible compared to Jared's from Storage Solutions. He was professional and understanding of my needs and was ready to help anywhere he could. I will definitely be spreading the word to any of my friends looking for units!


Jennifer Sibbitt (Milton)
a week ago

Staff are very friendly and helpful. The facility is well maintained, clean and secure. I highly recommend Storage Solutions!


Janet Kennedy (Woodstock)
2 weeks ago

Great rates for a clean, secure, well lit place. Really good staff and a company that cares. New facility and the competitors are pretty tired looking and charging the same rates (if not a bit more).


Abeer Nauman (Milton)
a day ago

Very friendly staff. Always great service. Would highly recommend.


Lindsay Munro (Milton)
4 months ago

My husband and I recently relocated from the US and needed a place to store all of our belongings while we secured a new home. The folks at Storage Solutions advised us on the right size unit for our needs, at the right price. They were kind and helpful with all of our "first-timer" questions. We were very confident in the security of the place, and had absolutely no issues. I would highly recommend and use them again if needed.


Ashley Kelly (Milton)
a month ago

Been storing office and personal items for years. Have had various size units. Prices are great and staff has always been helpful.